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Call for Ideas - Citizen Interface for NHAI

Start Date :

May 14, 2022

Last Date :

Jun 15, 2022

23:45 PM IST (GMT +5.30 Hrs)

Submission Closed

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an ...

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an Android mobile application called Sukhaad Yatra (https://play.google.com/store/apps/details?id=com.rsawh.nhia&hl=en_IN&gl=US) which needs to be upgraded and advanced further.

Citizens are invited to share their ideas on how the Sukhad Yatra app can be improved with additional features/ integrations to better service the needs of citizens. The end outcome is to improve the experience of NH commuters and build a robust medium of 2-way communication.

The tool will not be limited to but can cover the following areas:
● Informing users of construction and maintenance activities
● Allowing users to register complaints pertaining to the condition of the highway or highway activities such as toll (for eg. If wait times for a toll gate are too long or if FasTag is not working at a gate)
● Allow users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view)
● Allow user to access emergency and first response services on the highway
● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location of facilities along the route can be searched on Google Maps but this is hard to access for non smartphone users.
● Allow users to report traffic congestion, accidents, debris, toll-relates issues, request EV charging points etc to local command centres (Eg. Waze)
● The interface should be able to cater to user-needs of commuters with and without smartphones
● The interface should have a strong focus on UX, intuitive and centred around the day-to-day needs and experience of highway users.

The interface can also operate as a platform through which multiple existing private and public applications can link to such as NH’s toll free number, toll management system etc or travel related apps (MapMyIndia, Google Maps etc) which already have a high user-base. The platform should leverage strengths of existing IT applications and not reinvent where necessary.

The design should cater to all kinds of NH users such as:
● Commercial (trucking etc) who may or may not have a smartphone and a user design which caters to their needs
● Personal long-distance commuter which may not be as frequent but may have access to smartphones
● Local residents who live around the highways and use it more frequently than private long distance commuters

Submissions to this can be in the form of app mock-ups/ prototypes, presentations, concept notes on platform and other interfaces, list of desired features by commuters etc.

Tha last date of submission of ideas is 15th June 2022.

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DivyanshuSinha 4 years 2 months ago

Good Day to the reader, I am a 10th grade student and I would like to highlight some issues such as :- • To promote electric vehicles we need to plant electric vehicle chargers at every 50-60 kms with also a garage and dhaba which would help not only our people to earn for their living but also help us reduce the dependence on fossil fuels. • Pls look into the width of roads in West Bengal as it is very poor and also have a very risk of accidents. If I look at Gujarat's roads and West Bengal's roads the quality as plastic roads are a better and an advantage of WB but the risk of driving is lesser in Gujarat as they have quality plus the width even though they don't have plastic roads. At last I hope someone takes this seriously and also take my example seriously and do the same. Regards, Divyanshu Sinha

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DivyanshuSinha 4 years 2 months ago

I just wanna advice the nhai that pls look into the width of roads in West Bengal as they are very narrow but of good quality I must say.. But in a narrow space where people can only pass 2 trucks may be dangerous and I myself experienced it.. and that was a bad one so pls look into it and also pls put electric vehicle chargers at every 50-70 kms distance so that we could promote green and have less dependence on fossil fuels like petrol and diesel. Regards, Divyanshu Sinha

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TRISHAR SINGH 4 years 2 months ago

Paragraph On Road Safety: In this day and age, the street and transport have become a fundamental piece of each person. Each body is a street client fit as a fiddle or the other. The current vehicle framework has limited the separations, yet it has then again expanded the existence chaSt security alludes to the measures and methods used to forestall mishaps on the street and protect the street clients from being harmed or murdered. The street clients incorporate cyclists, people on foot, bicycle riders, drivers, vehicle drivers, transport drivers, and different other private vehicle travellers just as the travellers on the street utilizing open vehicle, for example, transports and carts, taxis, etc. The essential technique of the street-being framework is to guarantee and empower increasingly dependable and safe driving, lessen the traffic stream just as verify that in any situation of crash or mishap the effect power stays beneath the edge subject to cause genuine wounds demise

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TRISHAR SINGH 4 years 2 months ago

Street security alludes to the measures and methods used to forestall mishaps on the street and protect the street clients from being harmed or murdered. The street clients incorporate cyclists, people on foot, bicycle riders, drivers, vehicle drivers, transport drivers, and different other private vehicle travellers just as the travellers on the street utilizing open vehicle, for example, transports and carts, taxis, etc. The essential technique of the street-being framework is to guarantee and empower increasingly dependable and safe driving, lessen the traffic stream just as verify that in any situation of crash or mishap the effect power stays beneath the edge subject to cause genuine wounds demise.

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ASHWANI KUMAR 4 years 2 months ago

No doubt that NHAI have served the nation through smooth quality road network infrastructure. It’s credibility should be stayed maintain. This effort is really appreciable to connect NHAI services with people centric system.

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SayeshaVarshney 4 years 2 months ago

•Mentioning of harsh weather conditions,storms,curfew,major conflicts in destination if it prevails . •Providing the interface that works in 'landscape mode' as well . •Access to know about the civic amenities that are 'working'. •A column to be provided in Rate Us option to give 'feedback' to the app itself . •Additional : to make it more attractive , 'dark mode' can also be installed

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YugSharma 4 years 2 months ago

Good Afternoon Reader, I am 10th class student. I can't suggest much but I think there should be helpline number on highway after each 1 - 2 km far. Because on highway their are many accident occur by which people can't find help from anyone so they can call at helpline number and their should be petrol pump after each 50 km and toll should be) by two wheeler also but for long distance not for short distance distance because btw the highway their are many villages people who go one village or city to another village or city. So they can't able to give toll fees to the goverment but take toll fees from log distance traveller. There should be garage after each 2km Thank You By Yug Sharma

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