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Call for Ideas - Citizen Interface for NHAI

Call for Ideas - Citizen Interface for NHAI
Start Date :
May 14, 2022
Last Date :
Jun 15, 2022
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an ...

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an Android mobile application called Sukhaad Yatra (https://play.google.com/store/apps/details?id=com.rsawh.nhia&hl=en_IN&gl=US) which needs to be upgraded and advanced further.

Citizens are invited to share their ideas on how the Sukhad Yatra app can be improved with additional features/ integrations to better service the needs of citizens. The end outcome is to improve the experience of NH commuters and build a robust medium of 2-way communication.

The tool will not be limited to but can cover the following areas:
● Informing users of construction and maintenance activities
● Allowing users to register complaints pertaining to the condition of the highway or highway activities such as toll (for eg. If wait times for a toll gate are too long or if FasTag is not working at a gate)
● Allow users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view)
● Allow user to access emergency and first response services on the highway
● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location of facilities along the route can be searched on Google Maps but this is hard to access for non smartphone users.
● Allow users to report traffic congestion, accidents, debris, toll-relates issues, request EV charging points etc to local command centres (Eg. Waze)
● The interface should be able to cater to user-needs of commuters with and without smartphones
● The interface should have a strong focus on UX, intuitive and centred around the day-to-day needs and experience of highway users.

The interface can also operate as a platform through which multiple existing private and public applications can link to such as NH’s toll free number, toll management system etc or travel related apps (MapMyIndia, Google Maps etc) which already have a high user-base. The platform should leverage strengths of existing IT applications and not reinvent where necessary.

The design should cater to all kinds of NH users such as:
● Commercial (trucking etc) who may or may not have a smartphone and a user design which caters to their needs
● Personal long-distance commuter which may not be as frequent but may have access to smartphones
● Local residents who live around the highways and use it more frequently than private long distance commuters

Submissions to this can be in the form of app mock-ups/ prototypes, presentations, concept notes on platform and other interfaces, list of desired features by commuters etc.

Tha last date of submission of ideas is 15th June 2022.

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Showing 1285 Submission(s)
SUJAN BEHARI ROY
SUJAN BEHARI ROY 4 years 1 month ago
No doubt NHAI has been doing great jobs. There is no end of doing better and here are my suggestions: (a) Bank guarantee is to be taken from the contractor for any deficiency of quality of road made the amount to be adjusted; (b) there should be proper illumination on both side of road; (c) retro-reflective or glossy paint on red to be pasted where ever signage on safety are involved. There should be service road where ever possible so that local people should not use highway. Last not the least that there should be any hawking zone or Juggies on both side of the highway and that should be away atleast about 200 to 300 meters from the highway. In every major road accident proper investigation may be carried out with conclusion for avoiding any further accidents.
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Tushar Deota
Tushar Deota 4 years 1 month ago
Dear Sir, highways connectivity & quality of roads are very good . developments are excellent, one suggestion is on highways Hotels & Restaurants are of Government or Gov approved private companies, which h includes all facilities like stay, food, petrol ⛽️ pump,shopping related travelers etc. which generate money to central Gov Or State Gov. & main thing people will get fresh food without any religious tension.At the same time monopoly of few restaurants Channels will be in control. We have seen the rudeness of the restaurants owners, many places they take payment only in cash & don't pay tax to gov. Please look in to this. Regards.
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Surya Kiriti Pyla
Surya Kiriti Pyla 4 years 1 month ago
In highways most accidents are during night time only because riding for so long time without resting and quiet around makes the rider/driver sleepy to avoid this in some countries they are using blue lights at certain distance ( psychologically blue lights avoid sleep) https://weburbanist.com/2016/04/19/blue-light-special-colored-streetlamps-precede-decline-in-crime/
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Raghavendran V
Raghavendran V 4 years 1 month ago
NHAI can consider appointment of local unemployed youths to maintain the plants on the dividers This will help many unemployed youths to work and earn. Accident prone areas has to identified and Solar powered lamps has to be placed for better viewing during night time. Some areas are very dark and it's really difficult to identify that location. So sign boards near important places has to be kept. This will help the drivers in case if they miss the route. All liquor shops near NH should be removed and it has to be shifted to far off places. This will prevent drunk and drive during night time. Villagers around the NH should be strictly prohibited from allowing their cattles roaming freely on NH causing accident due to speeding vehicles. In some areas villagers suddenly cross in the middle of the NH without any indication. An awareness among the local villagers and school children on safe road crossing has to be made in large scale.
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Raghavendran V
Raghavendran V 4 years 1 month ago
NHAI should set up a rest rooms at every 15 - 20 kilometres like Indian Railways. One can buy a Prepaid Coupons like Fast Tag and use them. This rest room should have a AC and sofas to sit. A well maintained washrooms for ladies and gents and Physically Challenged people should be there. Those who has leg pain when they travel long distance can use these Prepaid Rest Rooms. They can relax or have their food and then continue their journey. A Sanitary Pads vending machine and incinerator to dispose Sanitary Pads, Diapers etc should be there. This will help many female travellers. They can use these washrooms. A separate restroom for male and female travellers should be there to maintain privacy. Breastfeeding room should also be there. I request NHAI to consider this suggestion and implement it. A nominal fee to use only toilet can be collected. This money should be used to maintain the toilet neatly. A prepaid card method to use these facilities should be available.
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surbhi chavda
surbhi chavda 4 years 1 month ago
In the application 1. you can tell the near by Petrol Pump, Diesel Pump, hotels, punctured facilities 2. detection of tribal area and warning to driver when they are go on high speed 3. if there is any traffic then give a message 4. clear view of map 5. if there is any accident then give message that drive slow make it in all the language because every one has understand that native language.
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Sudhir N Dalvi
Sudhir N Dalvi 4 years 1 month ago
Sir/Madam, Mobile app can be integrated with Digital account of a person. This account can keep track of Driving License, vehicle registration, vehicle inspection etc. Speedometer app on driver’s mobile can be integrated measuring the speed of vehicle. Speed over limit can be alerted 5 times as warning. Then ticket can be issued. This can reduce manual traffic police control.
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