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Call for Ideas - Citizen Interface for NHAI

Call for Ideas - Citizen Interface for NHAI
Start Date :
May 14, 2022
Last Date :
Jun 15, 2022
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an ...

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an Android mobile application called Sukhaad Yatra (https://play.google.com/store/apps/details?id=com.rsawh.nhia&hl=en_IN&gl=US) which needs to be upgraded and advanced further.

Citizens are invited to share their ideas on how the Sukhad Yatra app can be improved with additional features/ integrations to better service the needs of citizens. The end outcome is to improve the experience of NH commuters and build a robust medium of 2-way communication.

The tool will not be limited to but can cover the following areas:
● Informing users of construction and maintenance activities
● Allowing users to register complaints pertaining to the condition of the highway or highway activities such as toll (for eg. If wait times for a toll gate are too long or if FasTag is not working at a gate)
● Allow users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view)
● Allow user to access emergency and first response services on the highway
● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location of facilities along the route can be searched on Google Maps but this is hard to access for non smartphone users.
● Allow users to report traffic congestion, accidents, debris, toll-relates issues, request EV charging points etc to local command centres (Eg. Waze)
● The interface should be able to cater to user-needs of commuters with and without smartphones
● The interface should have a strong focus on UX, intuitive and centred around the day-to-day needs and experience of highway users.

The interface can also operate as a platform through which multiple existing private and public applications can link to such as NH’s toll free number, toll management system etc or travel related apps (MapMyIndia, Google Maps etc) which already have a high user-base. The platform should leverage strengths of existing IT applications and not reinvent where necessary.

The design should cater to all kinds of NH users such as:
● Commercial (trucking etc) who may or may not have a smartphone and a user design which caters to their needs
● Personal long-distance commuter which may not be as frequent but may have access to smartphones
● Local residents who live around the highways and use it more frequently than private long distance commuters

Submissions to this can be in the form of app mock-ups/ prototypes, presentations, concept notes on platform and other interfaces, list of desired features by commuters etc.

Tha last date of submission of ideas is 15th June 2022.

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Showing 1285 Submission(s)
Deepak Kumar
Deepak Kumar 4 years 1 month ago
NO TOLL TAX for Citizens till the time POLITICIANS are exempted from paying it. If we pay taxes & toll taxes from our pocket and they should also do it. Government Vehicle shouldn't be tax free except defence vehicles and medical vehicles. Every Goverment vehicle should be insured. Highways should have Government Canteens, Restaurants, Drinking Water and, Rest Rooms at every 50 KMS and Emergency Madical Facilities with Life Support Ambulances at every 100 KMS. Fastag, Toll Tax system should be removed because highways are constructed with the TAX which we pay so there's no point of asking for extra Toll Tax on highways. Private Vendors shouldn't be authorised to ask for Toll Tax. Their job is to construct highway and leave it to the Government. If private Vendors can't do it. established Govt Vendor and remove Private Vendors concept. This will ERASE CORRUPTION and that's the reason it will be a tough game for the government but still it's not impossible....
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Deepak Kumar
Deepak Kumar 4 years 1 month ago
NO TOLL TAX for Citizens till the time POLITICIANS are exempted from paying it. If we pay taxes & toll taxes from our pocket and they should also do it. Government Vehicle shouldn't be tax free except defence vehicles and medical vehicles. Every Goverment vehicle should be insured. Highways should have Government Canteens, Restaurants, Drinking Water and, Rest Rooms at every 50 KMS and Emergency Madical Facilities with Life Support Ambulances at every 100 KMS. Fastag, Toll Tax system should be removed because highways are constructed with the TAX which we pay so there's no point of asking for extra Toll Tax on highways. Private Vendors shouldn't be authorised to ask for Toll Tax. Their job is to construct highway and leave it to the Government. If private Vendors can't do it. established Govt Vendor and remove Private Vendors concept. This will ERASE CORRUPTION and that's the reason it will be a tough game for the government but still it's not impossible....
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Deepak Kumar
Deepak Kumar 4 years 1 month ago
NO TOLL TAX for Citizens till the time POLITICIANS are exempted from paying it. If we pay taxes & toll taxes from our pocket and they should also do it. Government Vehicle shouldn't be tax free except defence vehicles and medical vehicles. Every Goverment vehicle should be insured. Highways should have Government Canteens, Restaurants, Drinking Water and, Rest Rooms at every 50 KMS and Emergency Madical Facilities with Life Support Ambulances at every 100 KMS. Fastag, Toll Tax system should be removed because highways are constructed with the TAX which we pay so there's no point of asking for extra Toll Tax on highways. Private Vendors shouldn't be authorised to ask for Toll Tax. Their job is to construct highway and leave it to the Government. If private Vendors can't do it. established Govt Vendor and remove Private Vendors concept. This will ERASE CORRUPTION and that's the reason it will be a tough game for the government but still it's not impossible....
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Deepak Kumar
Deepak Kumar 4 years 1 month ago
NO TOLL TAX for Citizens till the time POLITICIANS are exempted from paying it. If we pay taxes & toll taxes from our pocket and they should also do it. Government Vehicle shouldn't be tax free except defence vehicles and medical vehicles. Every Goverment vehicle should be insured. Highways should have Government Canteens, Restaurants, Drinking Water and, Rest Rooms at every 50 KMS and Emergency Madical Facilities with Life Support Ambulances at every 100 KMS. Fastag, Toll Tax system should be removed because highways are constructed with the TAX which we pay so there's no point of asking for extra Toll Tax on highways. Private Vendors shouldn't be authorised to ask for Toll Tax. Their job is to construct highway and leave it to the Government. If private Vendors can't do it. established Govt Vendor and remove Private Vendors concept. This will ERASE CORRUPTION and that's the reason it will be a tough game for the government but still it's not impossible....
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Deepak Kumar
Deepak Kumar 4 years 1 month ago
NO TOLL TAX for Citizens till the time POLITICIANS are exempted from paying it. If we pay taxes & toll taxes from our pocket and they should also do it. Government Vehicle shouldn't be tax free except defence vehicles and medical vehicles. Every Goverment vehicle should be insured. Highways should have Government Canteens, Restaurants, Drinking Water and, Rest Rooms at every 50 KMS and Emergency Madical Facilities with Life Support Ambulances at every 100 KMS. Fastag, Toll Tax system should be removed because highways are constructed with the TAX which we pay so there's no point of asking for extra Toll Tax on highways. Private Vendors shouldn't be authorised to ask for Toll Tax. Their job is to construct highway and leave it to the Government. If private Vendors can't do it. established Govt Vendor and remove Private Vendors concept. This will ERASE CORRUPTION and that's the reason it will be a tough game for the government but still it's not impossible....
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Deepak Kumar
Deepak Kumar 4 years 1 month ago
NO TOLL TAX for Citizens till the time POLITICIANS are exempted from paying it. If we pay taxes & toll taxes from our pocket and they should also do it. Government Vehicle shouldn't be tax free except defence vehicles and medical vehicles. Every Goverment vehicle should be insured. Highways should have Government Canteens, Restaurants, Drinking Water and, Rest Rooms at every 50 KMS and Emergency Madical Facilities with Life Support Ambulances at every 100 KMS. Fastag, Toll Tax system should be removed because highways are constructed with the TAX which we pay so there's no point of asking for extra Toll Tax on highways. Private Vendors shouldn't be authorised to ask for Toll Tax. Their job is to construct highway and leave it to the Government. If private Vendors can't do it. established Govt Vendor and remove Private Vendors concept. This will ERASE CORRUPTION and that's the reason it will be a tough game for the government but still it's not impossible....
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Bharat Bhushan goyal
Bharat Bhushan goyal 4 years 1 month ago
NHAI which back bone of the infrastructure should while planning add the local data and changes to movement of local commuter which is must as of now when project is designed it rarly caters to the néds and problems of the local people maintenance of side lane and accumulation of water in rain and also removal of green cover already existing .Max green highway should be designed and at some distance away from cities which should be connected by local roads and app shoul contain all this data regarding every factories tolls emergencies and health hazards of any material used during highway construction and sustainability of the structure during the emergency and infrastructure that will helpful in case of failure of se structure also life of the project and how the project wil be replaced after complition of life span should also be known throw the app so that future may be safe.
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Divakaran Narayanan
Divakaran Narayanan 4 years 1 month ago
NHAI should maintain supervision and maintenance of Highways No tollgate is required and Bolt scheme be abolished Road tax may be collected alongwith Motor vehicle registration tax to the minimum The Central PWD be the controlling athority For every 100 kms there should be drinking water and toilet facilities For every 200 kms a Canteen may be maintained An emergency dispensary also to be maintained for every 350 kms
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